Frequently asked questions

100% yours from day one. We transfer full repository ownership and credentials with zero vendor lock-in or recurring software licensing fees. If you later continue with another team or in-house, nothing stands in your way.

Yes. We hand over versioned repositories, environment setups and architecture diagrams, with clear technical documentation, so your internal team or future partners can maintain the code with full autonomy. It is detailed in our documentation and technical handover service.

No. Because the code and the access are yours from day one, there are no forced monthly fees or recurring licenses. If you want ongoing support you can add an SLA maintenance contract tailored to you, but it's optional; if you prefer another team or going in-house, the transition has no friction.

50% upfront when you sign the contract with an agreed schedule, and the remaining 50% when you receive the project working, tested end to end and with your final approval.

First we talk, assess technical feasibility and give you a clear plan with an honest budget, no commitment. To get an idea before talking to anyone, the interactive estimator calculates an approximate investment and timeline, in Colombian pesos or US dollars, based on the project type, modules and delivery pace.

In four steps. 1) We talk and shape your idea, with a clear plan and an honest budget. 2) We set exact dates, sign the contract and start with the 50% upfront payment and repositories in your name. 3) You get real progress every week on a private link. 4) At launch the final 50% is paid, only once everything is tested and running on your servers.

We ship functional increments every week to a staging environment where you test features directly and talk straight to the engineers writing the code, with no middlemen.

To the engineers. There are no intermediaries: during development you talk directly to the people building your project, and when you first write to us, Andrés, César or Ximena reviews your inquiry personally.

Under 24 business hours, with an honest assessment of how to approach your project and no generic bot replies. You can write to us through the contact form or on WhatsApp.

Yes. Clients get a portal where they follow the progress of their projects and deliverables (and can approve them or leave comments), view and download invoices and documents, and open support requests.

Yes. We operate from Colombia with international companies, and the site and our service are available in Spanish, English and French. On data privacy we work with frameworks such as Colombian Law 1581 and the GDPR.

Yes. We integrate payment gateways (Wompi, Stripe, PayU), accounting software and ERPs (Siigo, Alegra, SAP) and the WhatsApp API so everything flows without repetitive manual work. More on integrations and APIs.

Yes. We safely extract, clean and migrate data from outdated systems, XML dumps or legacy spreadsheets into modern databases, without disrupting your live operation. Details in data migration and modernization.

Yes. We build fast apps for customers or field staff, designed to sync in the background and keep working normally even without an internet connection. See the mobile applications service.

Smart assistants and automated document workflows connected to your company's knowledge bases, focused on saving operational hours. Details in applied business AI.

Encryption of data at rest and in transit, role-based access control and regulatory compliance (Colombian Law 1581 and GDPR). Security is designed into the architecture, not patched on at the end. More on security and data protection.

The contact form asks for your express consent to process your contact details in order to answer your inquiry. How we handle them and what your rights are is described in the privacy policy (in Spanish).

You get a 90-day technical stability warranty after launch. If a bug appears or something doesn't behave as agreed, we fix it right away at no extra cost.

Yes, as an optional service: an SLA maintenance contract tailored to you. The 90-day warranty covers technical fixes at no charge; ongoing support is separate and up to you.